Legal

Please read the terms and conditions carefully. By using our service to book your vehicle hire, you agree to be bound by these terms and conditions. By paying a deposit to us you agree to accept our terms and conditions.

Payments and Deposits

Our prices are inclusive of fuel, and driver. Every booking must be secured with a non-refundable deposit of £250 unless otherwise specified. Super Dream Cars request a minimum of 24 hours notice for any online bookings. If you would like to book a car with less than 24 hours call 01184 300 147.

The total balance is due 14 days before the event. Any changes to the original booking price. Such as additional waiting time, address changes, car parking, extra hours and additional stops will automatically be charged from the credit card provided upon booking.

Cancellations

We require written notice 28 days prior to the event for cancellations. Cancellations received less than 28 days before the hire period is subject to a 100% cancellation fee. In the event of a cancellation, the deposit will be forfeited.

Our Services

Our chauffeurs will do their best to ensure they are punctual. We cannot accept any liability for delays caused by circumstances outside of our control. Super Dream Cars accepts no responsibility for any adverse weather or traffic conditions, which may cause delay or cancellation of a booking, by the company. No responsibility will be accepted for the electrical, mechanical or material breakdown, however so caused. In the unlikely event of this occurring, every effort will be made to transfer the hirer to another vehicle. The costs incurred for the continuance of the journey will be borne by the company or a refund up to the value of the hire will be given.

In the event of a breakdown or accident to the vehicle. Every effort will be made to supply a similar or alternative vehicle(s) at Super Dream Cars discretion.

Personal possessions left in the vehicle are at the hirer’s own risk. No responsibility will be accepted by the company for lost, stolen or damaged items. We require information from you to enable us to arrange the Vehicle Hire Services. It is important the information is true and accurate. You are responsible for ensuring such information is true and accurate.

The information you supply will be used to provide you with a quotation for the Vehicle Hire Services. If the information you have supplied is incorrect. It is your responsibility to identify the mistake. We do not accept any liability if your booking later proves to be incorrect. Due to the information supplied by you either at the time of making your booking. Or subsequent to your booking. If you think there is a mistake in the booking please contact us to discuss. We will then confirm any changes in writing to avoid any confusion between you and us.

The hire of a particular vehicle is subject to availability. We reserve the right to change your vehicle or chauffeur at any time if necessary.

Receipt of your booking request does not mean your order has been accepted. You will receive a booking confirmation via email. Accepting your booking at which point an agreement will come into existence between you and Super Dream Cars. You will be bound by the Super Dream Cars terms. You may only cancel the Vehicle Hire Services in accordance with our Terms and Conditions.

Damages

The hirer shall be fully responsible. And liable for any damage caused both inside and outside the vehicle. By the hirer or any member of his/her party. The Hirer agrees that they are liable for the cost of repairs. Or replacement of missing items at a place specified by the company. The hirer will also be responsible to pay the company a fixed daily rate. While the vehicle is out of service for such repairs.

Smoking is not permitted in any of our vehicles in accordance with UK law. The consumption of food, drink or drugs of any nature is not permitted in the vehicle. An additional valeting charge of £100 will be levied through misuse by the Hirer from any food, drink or illness. This charge will be debited from the Hirer’s credit card that you provided upon booking.

Super Dream Cars and its chauffeurs have the right to refuse to carry any passengers, who are under the influence of alcohol or drugs, whose behaviour poses a threat either to the chauffeur’s, the vehicle or any other passenger(s). In this event, no refund will be given.

Super Dream Cars vehicle(s) and sub-contracted vehicles are fully insured for passenger and third party claims. Nothing contained in these terms and conditions can affect the Client’s’ statutory rights.